4-Star-Hotel
Upscale comfort and comprehensive service
A 4-star hotel stands for superior comfort, high-quality materials and a wide range of services. The amenities include not only spacious furnishings, a safe, minibar or beverage service or kiosk/maxibar, seating area, desk and high-quality lighting. The reception is staffed at least 14 hours a day, with 24-hour telephone availability.
Guests benefit from a breakfast buffet with personal service, a bar, room service, laundry and ironing service, and shoe shine facilities. The bathroom features a cosmetic mirror and ample storage. Bathrobes and slippers are available on request.
4-star hotels are the link between comfort and luxury. The classification enhances visibility in international competition and underlines the proven quality of the establishments.
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Swiss Hotel Association - HotellerieSuisse
Monbijoustrasse 130
3001 Bern
Switzerland
Definition and typical features of a 4-star hotel
A 4-star hotel offers superior comfort, high-quality materials and a wide range of services.
Typical features:
- Spacious furnishings, safe, minibar or equivalent alternatives (e.g. maxibar, kiosk, beverage service)
- Reception staffed at least 14 hours a day, available by telephone around the clock
- Breakfast buffet with personal service, bar service, room service
- Laundry, ironing and shoe shine service
- Bathroom with a cosmetic mirror and a large storage area
- Bathrobe and slippers available on request
Target group: Guests who demand comfort, a wide range of services and style, both for private and business travel.
Positioning for hoteliers: The 4-star classification indicates high quality and strengthens the international competitiveness of the establishments.
