2-Star Hotel
Practical comfort with service
A 2-star hotel offers functional comfort and reliable quality. In addition to the basic amenities found in 1-star hotels, the rooms also feature a reading light by the bed and shower towels.
The reception is staffed during the day, and breakfast is standard. This category also increasingly includes modern, digitalised hotels that use contactless procedures and efficient processes to combine comfort and flexibility. These include digital check-in and check-out solutions, app-based guest information, and pre-ordered breakfast options. This allows travellers to arrive independently and flexibly without compromising on service or quality.
It appeals to business travellers, weekend holidaymakers and digitally savvy guests who appreciate modern technologies and uncomplicated processes.
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Swiss Hotel Association - HotellerieSuisse
Monbijoustrasse 130
3001 Bern
Switzerland
Definition and typical features of a 2-star hotel
A 2-star hotel offers enhanced comfort and reliable quality above the basic standard.
Typical features:
- Additional amenities such as reading lights by the bed, larger towels and, in some cases, improved sanitary facilities.
- Reception staffed during the day, standard breakfast offering.
- Digital and contactless processes (e.g. check-in/check-out, app-based guest information) are possible.
- Focus on service orientation and efficiency.
Target group: Business travellers, weekend holidaymakers and digitally savvy guests who appreciate practical processes and modern technologies.
Positioning for hoteliers: Two stars stand for simple comfort and a reliable promise of quality in the lower mid-range.
