Scheme of the Hotelstars Union
Unified system for transparency and comparability
The Hotelstars Union enhances transparency in the hotel industry by offering a standardised set of criteria, making it easy to compare hotels across Europe. This helps guests to find the perfect hotel for their stay. By establishing a unified standard, the Hotelstars Union simplifies the decision-making process for travellers, regardless of their destination. Take advantage of a clear and consistent classification system that makes planning your trip easier.
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Royal Dutch Hotel Association
P.O. Box 566
3440 AN Woerden
The Netherlands
During on-site audits, hotel assessments cover a total of 239 criteria, including the following areas:
- General Hotel Info
- Reception and Services
- Rooms
- Food and Beverages
- Event Facilities (MICE)
- Leisure
- Quality and Online Activities
The rating is used to categorise hotels into one of five standard star categories, with an additional category available if a superior supplement is included for each star rating. Each classification is valid for a limited period of time, ensuring that hotels are reviewed on a regular basis.
More information
Find out about the criteria of the Hotelstars Union, in respect of the various star categories.
Classification process
