My Criteria – My Star Hotel

Which star category meets your personal requirements?

Our interactive tool “My criteria” allows you to explore the various hotel classification categories in detail and find the ideal accommodation for your stay.

How does our tool work?

Define individual preferences: Choose from various criteria, such as facilities or services, that are of particular importance to you.
Make an optimal selection: Our tool compares your personal preferences with the criteria of the various categories and suggests the most suitable hotel option for you.

Start your journey to the perfect hotel experience now!

Catalogue of criteria

Hotelstars on Instagram

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Hotelstars on Instagram

That matters to me:

General hotel info

Bilingual staff (front liners)

Lobby with seats and beverage service

24-hour guest assistance available digitally or by phone

8 hours of physical availability in the hotel OR 24-hour self-check-in and -out service

10 hours of physical availability in the hotel OR 8 hours of physical availability in the hotel, additionally, 24-hour self-check-in and -out service

14 hours staffed reception, 24 hours physically available on request

24 hours staffed reception

Valet parking service

Concierge / guest relation manager

Luggage service

Secure left-luggage service for guests

Daily room cleaning

Change of towels on demand

Change of bed linen at least once a week

Additional change of bed linen on demand

Ironing service

Laundry and ironing service

Cashless payment

Sewing kit on demand

Sewing service

Shoe polishing service

Shuttle or limousine service

Offer of sanitary products on demand

Turndown service in the evening as an additional room check

Room

Single beds with mattresses with min. width of 0.90m

Double beds with mattresses with min. width of 1.80m

Baby cot on demand

Pillow menu with a choice of different types

Possibility to completely darken the room

Wake-up service

1 seating facility

1 seating facility per person

1 comfortable seating facility (upholstered chair/ armchair/ couch) with side table/ tray

Table, desktop,or similar workstation

Table, desktop or similar workstation with an unencumbered working space, accessto power socket and adequate lighting

Table, desktop or similar workstation with an unencumbered working space of 0.6 m², access to power socket and adequate lighting

Reading light next to the bed

Dressing mirror

Adequate place or rack to put the luggage/suitcase

Safekeeping facilities

Central safe

Safe in the room

TV services with a monitor in a size appropriate for the room with a remote function

International TV channels available

International power adapter plug, charging station (for multiple electronic devices) and/ or different adapters on demand

Wi-Fi internet access in the public areas and in the rooms

Iron or steamer and ironing board on demand or ironing room

100% of the rooms with shower/ WC or bathtub/ WC

Mirror

Large storage surface

Washing lotion or shower gel

Shampoo

Bathrobe on demand

Bathrobe

Slippers on demand

Slippers

Hairdryer

Food & beverage

Beverage offer in the room

Minibar

12 hours beverages via room service

24 hours beverages via room service

Serviced bar or lounge area (open at least 5 days per week)

Serviced bar or lounge area (open 7 days per week)

Continental breakfast

Breakfast buffet or equivalent breakfast menu card

Staffed breakfast buffet or equivalent breakfast menu card

Serviced breakfast buffet or equivalent breakfast menu card

Breakfast menu card via room service

Allergen-friendly products (gluten-free, lactose-free etc.)

24 hours food offer via room service

Restaurant

Restaurant open 7 days per week

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Accommodation for simple requirements

Conclusion on the Star Hotels

The number of stars refers to the hotel's facilities and range of services and indicates whether it is a standard or luxury hotel.
It is important to note that cleanliness and impeccable hygiene are the basic requirements for classification with the stars of the Hotelstars Union.
So you can always rely on this when looking for classified establishments, whether 1 or 5 stars.
It is also important not to confuse or equate the stars of the Hotelstars Union with internet ratings.
While the latter are based on subjective opinions that are not comparable between individuals, the stars of the Hotelstars Union promise a uniform
and reliable standard that is objectively comparable.

That matters to me:

General hotel info

Room

Food & beverage

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Accommodation for simple requirements

Conclusion on the Star Hotels

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Accommodation for medium requirements

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Accommodation for high standards

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Accommodation for high demands

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Luxury accommodation for the highest demands

Conclusion on the Star Hotels

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