3-Star Hotel
Comfortable mid-range with clear standards
This category represents the European middle class. Cleanliness, well-maintained facilities and reliable service form the basis. Additional services such as laundry or luggage service are also available.
3-star hotels often offer a balanced mix of functionality, comfort and regional character. They are popular with business travellers, city breakers and families who value quality, service and transparency without venturing into the luxury sector.
The 3-star classification clearly positions hotels in the mid-market segment. It signals tested quality according to the Hotelstars Union's criteria, which are recognised throughout Europe, and offers guests guidance and confidence when booking.
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Hotelstars Union AISBL
Square de Meeûs 23
1000 Brussels
Definition and typical features of a 3-star hotel
A 3-star hotel represents the comfortable European middle class with well-maintained facilities, service and extended amenities.
Typical features:
- Rooms with bath/WC, desk with lighting, full-length mirror, seating, TV, Wi-Fi
- Drinks available in the room or on the floor
- Reception staffed at least ten hours a day
- Breakfast buffet with extended options
- Additional services such as laundry or luggage service
Target group: Business travellers, city travellers and families who expect quality, cleanliness and service without venturing into the luxury sector.
Positioning for hoteliers: The 3-star classification signifies tested quality according to the Hotelstars Union's criteria and provides guests with guidance and confidence when booking.
